Request a Case Study

Healthcare

Scaling Bilingual Patient Support for a Telehealth Startup

How we deployed a 12-agent bilingual support team in 28 days to handle a 4x surge in patient inquiries — improving response times by 62% and CSAT from 71% to 91%.

Language Service Provider

Operational Backbone for a Global Language Services Company

How Bilingual Agents stabilized a 24/7 multilingual operation, reduced backlog by 78%, and unlocked new enterprise contracts for an LSP scaling across 6 markets.